FAQ
MUST ALL BOOKINGS BE MADE IN ADVANCE?
We recommend that you book as soon as possible. Once booked 24 hours before pick-up, the vehicle is booked and we guarantee it's availability if we are not over-booked. However, last-minute reservations are possible if the vehicle is available.
WHERE WILL I MEET WITH THE DRIVER WHEN I COME?
Your driver will pick you up at the desired location. If your transfer begins at the airport, your driver waiting for you at the exit of departure, and holds the tag with your name.
WILL I BE DROPPED OFF AT MY HOTEL?
Yes, all our services are from door to door. The driver will take you directly to the address you provided during booking.
ARE THERE ANY ADDITIONAL FEE ARRANGEMENTS OR HIDDEN COSTS?
No, no booking fees, and all prices are all-inclusive.
WILL SOMEONE ELSE BE TRAVELING IN A VEHICLE I RESERVE?
No, we only offer private transfer service, the price you pay, reserves vehicle exclusively for you.
HOW CAN I BE SURE THAT MY RESERVATION HAS BEEN CONFIRMED?
After you make a reservation you will receive a message saying that your reservation is being processed; after you finish processing, you will receive a notification of your booking status. Processing can take up to 60 minutes. Reservation is considered confirmed only you have received a confirmation e-mail.
PAYMENT FOR TRANSFERS
Transfer rates are always per vehicle, not per person. We can accept any credit or debit cards with the Visa,
V PAY, Mastercard, Maestro Logo or payment in cash.
CHANGE AND CANCELLATION OF RESERVATION
After requesting the cancellation, you will receive confirmation of cancellation via e-mail. Cancellations can be made free of charge within 24 hours of arrival.